From Friendly to Formational
Session 2: Follow-Up that Forms Disciples – Videos 4–6
Description:
The guest experience doesn’t end at the door—it begins there. Session 2 moves beyond first impressions and equips your team to build a follow-up system that actually helps people take spiritual steps. These three videos help you close the relational loop, design simple systems that work, and integrate both personal and digital tools that serve people, not overwhelm them.
Video 4: Closing the Back Door – Building a Follow-Up Process that Works
Most churches don’t have a guest problem—they have a follow-up problem. This video teaches you a 4-stage follow-up process that keeps guests from slipping through the cracks by combining immediate contact, personal touchpoints, and clear next steps.
Video 5: Closing the Back Door – Assimilating into Discipleship, Not Just Membership
Getting someone to return isn’t the goal—helping them belong is. This video shows how to move guests into small groups, community events, and relational mentoring that lead to lasting spiritual growth, not just church attendance.
Video 6: The Digital Doorway – Designing Online Experiences That Lead to Discipleship
Your website is your new front door. Your social media is your sidewalk. This video gives simple, non-techy tools any church can use to create guest-friendly websites, digital forms, and relational social media—without needing a full-time tech team.
Mark Maestas
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IBSA Growth Team Leader